Provider Terms and Conditions

Provider Terms & Conditions

Partnership requirements and guidelines for horse motel providers

Provider Terms and Conditions

Provider Terms and Conditions

Effective Date: January 1, 2025

By submitting a provider application, you agree to the following terms and conditions:

1. Application Process

  • All information provided must be accurate and truthful
  • HorseBookings reserves the right to verify all submitted information
  • Applications are reviewed within 2-3 business days
  • Approval is at the sole discretion of HorseBookings

2. Provider Requirements

  • Facilities must meet minimum safety and cleanliness standards
  • Must provide 24/7 emergency contact availability

3. Service Standards

  • Provide accurate descriptions of facilities and services
  • Honor all confirmed reservations
  • Maintain professional communication with customers

4. Financial Terms

  • Providers are responsible for collecting security deposits

5. Platform Usage

  • Listings may be modified or removed at any time
  • Photos and descriptions must be current and accurate
  • Response to booking requests within 24 hours

6. Liability and Insurance

  • Providers maintain full liability for horses in their care
  • HorseBookings is not liable for any incidents at provider facilities

7. Termination

  • Either party may terminate this agreement with 30 days notice
  • HorseBookings may terminate immediately for policy violations

Questions?

Provider Support

Contact our provider support team at info@horsebookings.com or call (520) 686-4303.

Last updated: September 18, 2025