Provider Terms and Conditions

Provider Terms & Conditions

Partnership requirements and guidelines for horse motel providers

Provider Terms and Conditions

Effective Date: January 1, 2025

By submitting a provider application, you agree to the following terms and conditions:

1. Application Process

  • All information provided must be accurate and truthful
  • HorseBookings reserves the right to verify all submitted information
  • Applications are reviewed within 2-3 business days
  • Approval is at the sole discretion of HorseBookings

2. Provider Requirements

  • Must maintain proper licensing and insurance for equine boarding
  • Facilities must meet minimum safety and cleanliness standards
  • Must provide 24/7 emergency contact availability
  • Regular facility inspections may be conducted

3. Service Standards

  • Provide accurate descriptions of facilities and services
  • Honor all confirmed reservations
  • Maintain professional communication with customers
  • Report any incidents or issues immediately

4. Financial Terms

  • HorseBookings charges a 10% commission on all bookings
  • Payments are processed weekly via ACH transfer
  • Providers are responsible for collecting security deposits
  • Cancellation policies must be clearly stated

5. Platform Usage

  • Listings may be modified or removed at any time
  • Photos and descriptions must be current and accurate
  • Pricing must be competitive and transparent
  • Response to booking requests within 24 hours

6. Liability and Insurance

  • Providers maintain full liability for horses in their care
  • Comprehensive liability insurance is required
  • HorseBookings is not liable for any incidents at provider facilities
  • Providers must indemnify HorseBookings against claims

7. Termination

  • Either party may terminate this agreement with 30 days notice
  • HorseBookings may terminate immediately for policy violations
  • Outstanding bookings must be honored after termination

Questions? Contact our provider support team at providers@horsebookings.com or call (520) 686-4303.

Last updated: July 31, 2025