Privacy Policy

Introduction

HorseBookings ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our horse motel booking services.

Information We Collect

Personal Information

• Name, email address, and phone number
• Billing and payment information
• Address and location information
• Horse information (number, breed, special needs)
• Travel dates and preferences

Usage Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Search queries and booking history
• Cookies and similar tracking technologies

How We Use Your Information

• Process and manage your bookings
• Communicate with you about your reservations
• Provide customer support and respond to inquiries
• Improve our website and services
• Send promotional materials (with your consent)
• Comply with legal obligations
• Detect and prevent fraud

Information Sharing

We may share your information with:

• Horse Motel Providers: To process your bookings and provide services
• Payment Processors: To process secure payments
• Service Providers: Third parties that help us operate our business
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Improve website security and performance

You can control cookie settings through your browser preferences.

Data Security

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and data storage
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Opt-out of marketing communications
• Restrict or object to certain processing activities
• Data portability (receive your data in a structured format)

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and fulfill bookings
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

Typically, we retain booking information for 7 years after your last transaction, unless a longer retention period is required by law.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by:

• Posting the updated policy on our website
• Sending an email notification (if you have an account)
• Displaying a notice on our homepage

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us: